Privacy Policy

Your Personal Data and How We Use It
We collect, use and store your personal data to ensure that we can provide you with various services and offer you a personalised experience both online and in our stores. This includes your mobile phone number, which you may choose to provide in order to receive SMS messages. You may provide this information through our website or by other means. We will always keep your personal data confidential and will only collect, use and store it in accordance with this Privacy Policy.

Collection of Your Personal Data
We collect different levels of personal data from you, both on our website and in our physical stores:

If you browse our website as a guest without registering, we will not collect or use your personal data. However, you may not be able to access all the services and features available to registered users.

When registering on our website, you will be required to provide certain personal details (such as your name and contact information) in order to access the full range of services for registered users, including email updates, responses to your enquiries, and priority access to our limited edition items.

You may only place an order with us as a registered user on our website. In such cases, we will collect only the information necessary to fulfil the order (such as your name, contact information, and payment/credit card details).

You may wish to verify or update the personal data we hold about you. This can be done by contacting our customer service team or by updating your profile in your registered account.

Use of Your Personal Data
We use the personal data you provide to us for the following purposes:

To provide our services to you. This includes responding to your enquiries, giving you product recommendations on our website, maintaining your shopping cart, processing applications for any of our services, and fulfilling your orders (including security checks on your payments and verification).

To send you marketing communications. From time to time, we may update you about our latest products and news via email, post or telephone.

SMS Communication

Opt-in consent: We will only send SMS messages if you have explicitly opted in to receive them.

Message frequency: We will send SMS messages at a reasonable frequency, and you may opt out at any time.

Message content: Our SMS messages may include promotional offers, order updates or other relevant information.

Data sharing: We may share your mobile number with third-party service providers who assist us in delivering SMS messages. However, we will never sell or rent your information to third parties for marketing purposes.

Disclosure of Your Information
Your personal data will be kept confidential by us, except where disclosure is necessary to the following parties:

Financial institutions, credit card issuers or debt collection agencies where required to establish and support payment from you.

Any parties where such disclosure is required by law, regulation or contractual obligation.

Opt-out: You may opt out of receiving SMS messages at any time by replying "STOP" to any SMS you receive from us.

This Privacy Policy does not apply to third-party websites. Please review the privacy policies of such third parties before providing your personal data to them (whether via our website or otherwise). We are not responsible or liable for the use or misuse of your personal data by such third parties.

Contacting Us
If you have any questions or feedback regarding this Privacy Policy, please do not hesitate to contact us.